Services For

  • COMPAGNI 
  • DMC
  • AGENZIE/T.O.
  • PRIVATI

Our Services

With the professionalism of our staff, the in-depth knowledge of the market and the attention to customer needs, we are able to offer to our clients a complete range of dedicated services: Sales & Marketing for the whole travel industry; In-depth knowledge of the Italian market; Dedicated, professional and dynamic team; Market assistance with attention to customer needs.

Market assistance
  • Expert and dedicated team with complete market knowledge
  • Booking and ticketing for FIT and groups, including allotment management
  • BackOffice and assistance to the market
  • Focused and customized staff for each brand with dedicated telephone lines
  • Dynamism and flexibility with maximum speed in processing requests
  • Prepared and professional team with multilingual, problem solving and creativity skills
  • Support and follow-up of requests sent to our DMCs
Sales & Marketing
  • Marketing plans and market analysis
  • Brands development and refinement of the offer
  • Regular sales visits to all key players: travel agencies, networks, tour operators, TMCs, incentive houses, OTAs, bloggers
  • Partnerships with public institutions, tourism boards and private companies
  • Dedicated communication channels
  • Periodic reporting systems
  • Distribution of promotional material
  • In-house training and fam trip for tour operators and agents
  • Newsletter and direct mailing with personalized databases
Advertising & Social media
  • Media planning (analysis of competitors, management of press advertising campaigns, TV, radio, web)
  • Graphic layout and creativity
  • Advertorials (ideation and realization)
  • Social media marketing and management
  • E-learning programs and webinar
Participation to fairs and events
  • Presence at the main trade and consumer events (acquisition of the stand, layouts creation, appointments schedule, contacts with media)
  • Workshops and roadshows throughout Italy
  • Cooperation with tourism boards and tour operators for joint promotion campaigns.
  • Organization of ad hoc events. Design and realization of offline and online corporate events, trade and consumer oriented, logistics planning, location research, design of set-ups, photo and video reporting, organization of workshops and roadshows, selection of hostesses
  • Targeted activities for MICE segment

 

Public & Media Relations
  • Press office (press conferences, press kits, selection of journalists, bloggers, TV and radio mailing lists)
  • Press trips for individuals and groups (organization, participants selection, escort)
  • Digital PR & Communication (web marketing, training courses)
  • Public Relations and Crisis Communication
  • Ad hoc events and special editorial projects